Senior Service Desk Technican

Senior Service Desk Technician - Liverpool Full-time office-based role (5 days/week) A growing retail company seeks a Senior Service Desk Technician provide hands on senior level service desk support, to mentor junior staff and support the Service Desk Manager. Key Responsibilities: Assist in supervising Service Desk staff Manage IT support queue and aid technicians Monitor SLAs and escalate issues Supp...