The client is a prominent estate agency in London with offices in Stratford and llford, dedicated to providing exceptional service in property sales and rentals. They pride themselves on their integrity, professionalism, and commitment to client satisfaction.
They are seeking a dynamic and experienced Branch Manager or Senior Negotiator (looking for the step up) to oversee a small team. The ideal candidate will have a strong background in real estate, proven leadership skills, and a passion for driving sales while enhancing customer experiences in a competitive market.
Key Responsibilities:
Leadership & Management:
Lead, motivate, and develop a high-performing team of estate agents.
Set clear objectives and performance expectations for the branch team.
Conduct regular team meetings and performance reviews.
Sales & Business Development:
Drive sales performance and achieve branch targets.
Develop and implement effective marketing strategies tailored to the London market.
Foster relationships with clients, ensuring high levels of customer satisfaction.
Operations Management:
Oversee daily branch operations, ensuring compliance with industry regulations and company policies.
Manage budgets and financial performance of the branch.
Analyse market trends specific to London and adjust strategies accordingly.
Client Relations:
Serve as a point of contact for clients, addressing inquiries and resolving issues.
Build and maintain strong relationships with clients, developers, and other stakeholders.
Training & Development:
Identify training needs and provide coaching to team members.
Ensure all agents are equipped with the necessary tools and knowledge to succeed.
Qualifications:
Proven experience in a managerial role within the real estate sector.
Strong knowledge of the London property market and regulations.
Excellent leadership, communication, and interpersonal skills.
Ability to drive sales and manage performance effectively.