Sales Advisor

Working Hours 09.00 – 17.00 Monday to Friday and 09.30 – 17.00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week. Salary £23,000-£25,000 plus bonus earnings (potential to earn up to £31,200.00 per year) Simon Acres Recruitment are proud to be working with a leading specialist of luxury natural stone and porcelain flooring, who are seeking a Showroom Sales Advisor to join their dynamic team. This exciting opportunity is based in the West Suffolk region. As a Showroom Advisor, you will collaborate closely with the showroom manager to deliver exceptional service to their valued customers. Our client is seeking a friendly and confident communicator who excels in customer service and sales. This fast-paced position requires exceptional organisation and the ability to prioritise tasks while being proactive and responsive to customer needs. Key Responsibilities: ▪ Support the showroom team and provide excellent customer service throughout the sales process ▪ Engage with customers via phone, email, and in person, demonstrating clear, confident, and friendly communication skills across all platforms ▪ Offer customers technical and design advice while addressing any queries or concerns to ensure a seamless experience Additional responsibilities ▪ Handling inbound and outbound sales calls ▪ Generating quotations, processing payments, and coordinating deliveries ▪ Offering expert advice on product suitability, sizing, and pricing with a focus on interiors ▪ Updating CRM system with client information and daily activities ▪ Coordinating sample dispatches ▪ Greeting and nurturing client relationships in the showroom with a warm and professional demeanour ▪ Ensuring showroom cleanliness and organization ▪ Providing refreshments to customers during appointments ▪ Confirming appointments with customers prior to their visit Skills required ▪ Sales experience, preferably in luxury goods ▪ Familiarity with interiors is advantageous ▪ Highly organized and adept at task prioritization ▪ Energetic and proactive in a fast-paced environment ▪ Self-motivated with the ability to motivate others ▪ Customer-centric mindset ▪ Exceptional communication skills ▪ Minimum 2 years of sales experience ▪ Proficient in CRM software and Microsoft Office applications What we offer: ▪ A fantastic work culture with a friendly and welcoming team ▪ Competitive salary ▪ Bonus structure ▪ Additional leave through years of service ▪ Sick pay after completion of probationary period ▪ Company events ▪ Employee discount ▪ Employee assistance programme ▪ Purchase additional annual leave scheme ▪ Induction training ▪ Development opportunities For enquiries, please either apply or you may call (phone number removed) Simon Acres Recruitment are acting as the recruitment agency for this vacancy