Appointment Slot Administrator

Job Title: Appointment Slot Administrator Trust: Royal Devon University Healthcare NHS Foundation Trust Location: Sidmouth Hospital EX10 8EW Band 2: £11.45 Hours/Days: 22.5 Hrs, 1- 3 Days a week Shift Pattern: 8am - 4pm Duration: 4 Months *Days can be flexible, but a Friday is essential* Job Description: Day to day tasks will include: • Booking patient appointments via the snapboard • Answering phone calls from patients • Sending letters • Dealing with queries from clinicians You must be able to use your own initiative and able to work well under pressure. You will be working with a wide range of people and communicating with both patients and staff therefore excellent communication skills, a good telephone manner, empathy, and patience are essential. This job will require you to be office based therefore no remote working is available. ***NHS Experience Essential*** System Knowledge: • EPIC (either ward clerk access or booking slot administrator). • Access to the community admin job login (RH8 community admin) • Smart card