Contact Centre Team Leader

Contact Centre Team Leader We are looking for an experienced Team Leader to join our client based in the local area. Leading a team of 10-15 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team. The individual will have the following experience: Proven telephony experience Team Leader experience Performance Management Disciplinary management Investigations Recruitment Coaching & Training Change management MotivationalRefer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer