Head of Lettings

Overview: Ardeta Search is thrilled to partner with a distinguished property development & investment business specialising in residential, commercial, and student properties across the UK. With a long-standing history of property development, including purpose-built premises and renovated properties, our client is seeking an exceptional Head of Lettings to lead and elevate their sales team & expanding portfolio. The Opportunity This is an exciting new role within a privately-owned business with a substantial portfolio of approximately 2,000 residential and student units across the UK. The successful candidate will have the unique opportunity to head up a dynamic team, take ownership of the department, and make a significant impact on the future of the business from their Sheffield HQ. Key Responsibilities Leadership & Team Management : Lead and inspire a growing 10-member lettings team, driving performance and fostering a positive, results-oriented culture. Operational Oversight : Oversee all aspects of residential and student lettings, ensuring high occupancy levels, efficient tenancy processes, and exceptional service delivery. Strategic Development : Develop and implement innovative policies and procedures to enhance the efficiency and effectiveness of the lettings department, aligning with the companys growth objectives. Stakeholder Engagement : Build and maintain strong relationships with internal stakeholders and external partners to ensure seamless operations and high service standards. Revenue Optimisation : Work closely with the marketing department to maximize exposure, capture new business, and promote the companys unique selling points (USPs) to ensure all units are fully let. Process Improvement : Continually review and improve current working practices, including letting processes, tenancy renewals, and overall department performance. Talent Acquisition & Development : Recruit, train, and develop new and existing team members, ensuring they meet key performance indicators (KPIs) and contribute effectively to the departments success. Reporting & Analysis : Produce high-quality reports, providing timely, accurate, and insightful data to senior leadership. Ideal Candidate Profile Experience : Extensive experience in residential lettings management is essential, with a strong track record of managing both residential and student properties. Experience in student lettings is advantageous but not mandatory. Leadership : Proven people management experience, with the ability to lead, motivate, and develop a team to achieve high performance. Strategic Vision : Demonstrated ability to deliver growth strategies and implement new systems and processes across a team or department. Attributes : A goal-oriented, enthusiastic individual with high energy, creativity, resilience, and a passion for the property industry. Skills : Strong communication, organisational, and administrative skills, with acute attention to detail and the ability to manage multiple priorities effectively. What is on Offer Competitive Salary & Benefits : A competitive compensation package tailored for the successful candidate. Company Car : Includes a company car as part of the benefits package. Annual Incentives : Performance-based bonuses to reward and recognise outstanding contributions. Modern Work Environment : Work from a state-of-the-art, purpose-built office located in central Sheffield, providing a great location and environment to thrive. TPBN1_UKTJ