Conference & Banqueting Operations Supervisor

Company:  London Hilton on Park Lane
Location: London
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
WELCOME TO A WORLD OF OPPORTUNITIES

AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. A new era begins at the London Hilton on Park Lane. Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all. 2023 was the hotels 60 th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar. Salary: ££26,890 per year + service charge BENEFITS 28 days paid holiday increasing with service Exclusive high-street discounts through Perks at Work portal Industry-leading Team Member discounts on hotel stays for you, your family and friends Access to leadership and development programmes through Hilton University Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace Reward programmes, incentives and team member recognition, as well as long service awards 50% off in Hilton restaurants and bars (subject to individual outlets) Refer a Friend Scheme Uniforms provided and laundered complimentary Free meals on shift What will I be doing? Supervise Conference and Banqueting operations Communicate and delegate in line with daily function sheets Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service Welcome guests in a polite and friendly manner Follow cash handling procedures Manage guest queries in a timely and efficient manner Plan, organise and control the daily operations Assist Conference and Banquet Manager with training and developing the team Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws What are we looking for? Previous Conference and Banquet experience Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in the hotel industry Experience in supervising and/or delegation

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London Hilton on Park Lane
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