Neurosurgery Apprentice - Level 2

Employer: King's College Hospital NHS Foundation Trust

Employer type: NHS

Site: King's College Hospital

Town: London

Salary: £12,514 per annum

Salary period: Yearly

Closing: 11/11/2024 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job Overview

We are seeking an enthusiastic and motivated individual to join the Neurosurgery team at King’s College Hospital NHS Foundation Trust as a Neurosurgery Apprentice. In this role, you will support the team with a variety of tasks, including clinic bookings, preparation for Multidisciplinary Team (MDT) meetings, planning patient admissions, and responding to patient queries via telephone and the mailbox.

This apprenticeship provides hands-on experience of the essential administrative tasks within the Neurosurgery Department. The post holder will be part of the multidisciplinary neurosurgical teams, offering administrative support to ensure the effective delivery of clinical services. This role provides an excellent opportunity to develop your skills in a supportive environment, with comprehensive on-site training.

The position is part of a Level 2 Business Administration Apprenticeship, fixed-term for up to 18 months.

Main Duties of the Job

Outpatients, Admissions, and MDT Support

1. Coordinate patient admissions, ensuring documentation is accurate and up to date, while addressing patient and family queries.
2. Work with the multidisciplinary team (MDT) to plan admissions and provide patients with necessary information.
3. Manage waiting lists, admission data, and patient bookings, ensuring smooth clinic operations.
4. Support MDT meetings by preparing materials, maintaining records, and following up on treatment plans and appointments.
5. Assist with general outpatient clinic bookings, ensuring accurate scheduling and communication with patients and staff.
6. Support the coordinators in managing patients, waiting lists, and admissions for specified consultants and practitioners.
7. Use EPIC to book admissions for surgery, outpatient appointments, and arrange multidisciplinary team meetings.

Communication and Teamwork

1. Respond to emails in a professional and timely manner.
2. Respect patients on phone.
3. Work closely with the multidisciplinary team, consultants, nurses, and administrative staff to support the delivery of high-quality patient care.
4. Ensure clear and professional communication with patients, colleagues, and external partners, maintaining a respectful and positive approach.

General Administrative Support

1. Carry out general administrative tasks, such as filing, data entry, and maintaining patient records, ensuring all documentation is accurate and confidential.
2. Provide support to consultants and clinical staff with tasks as directed by your line manager or senior management.
3. Collaborate with other team members to ensure the smooth running of the neurosurgery department’s daily activities.

Compliance & Health & Safety

1. Adhere to all hospital policies, including health and safety, infection control, and patient confidentiality.
2. Report any issues or concerns to your line manager or senior management as appropriate.

Learning and Development

This apprenticeship offers structured learning and development opportunities to help you grow professionally and gain practical skills. You will have access to mentorship from senior clinical staff, regular reviews, and training modules related to patient care, healthcare administration, and neurosurgical procedures.

This role is an excellent opportunity for those seeking to pursue a career in healthcare, particularly in the field of Neurosurgery. You will gain valuable experience in a supportive environment while making a meaningful contribution to patient care.

Person Specification

• Maths and English grades A-C or equivalent
• NHS or Healthcare Experience
• Experience of running and maintaining computerised databases
• Able to work consistently with minimal supervision.
• Basic knowledge of cancer and its management

IMPORTANT

• Check your email account regularly as this is how we will communicate with you.
• If you delete the job from any of your accounts, you may be prevented from accessing further communications.
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert.
• Please provide email addresses for referees where possible.
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy.
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.