Job Advert: Housing Officer
Location: Doncaster, South Yorkshire
Pay Rate: £13.96 per hour
Contract: Minimum 8-week placement, with potential for extension on a month-by-month basis
Working Hours: Monday to Friday, 08:30 to 17:00
Hybrid: 2 days from home, 3 days in the office
Multitask Personnel are recruiting for a Housing Officer to cover the central geographical area of Doncaster. Experience with Anti-Social Behaviour is required.
Job Purpose:
As a Housing Officer, you will be part of an area-based housing team providing comprehensive estate and tenancy management services. You will support tenancy enforcement and assist in creating strong, sustainable communities within a defined geographical area. This includes visiting tenants daily and attending local meetings with partners and the public to address local issues.
Day-to-Day Responsibilities:
- Work closely with agencies such as South Yorkshire Police, DMBC area teams, health services, and adult/children s services to address local issues, maintain safe and sustainable estates, and engage in community activities.
- Respond promptly to complaints regarding anti-social behaviour and tenancy breaches within company timescales, following the Tenancy and Estate Management Policy.
- Provide regular updates to complainants and associated parties on the progress of cases through personal contact or multi-agency meetings.
- Take appropriate tenancy enforcement action against tenants in breach of their agreement, utilizing available tools and powers.
- Maintain accurate and detailed records in the housing management IT system to ensure all actions and information are properly documented and audited.
Qualifications & Skills:
- NVQ Level 3 in Customer Care, Housing, and/or Administration Desirable
- Knowledge of housing management, particularly tenancy and estate management
- Basic understanding of housing legislation and tenancy enforcement
- Full UK Driving Licence is required
How to Apply:
Send your CV to (url removed) or call Faye on (phone number removed).