Security Lead

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 8,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. The role: Security Lead The purpose of our Security Lead will be to manage the day-to-day interaction between CBRE, BT and our Security providers who we engage with to provide various security services. They will support our colleagues & customers across the BT estate in providing a safe and secure workplace. Overseeing the security providers we require a skilled, engaged and empowered person that will provide a high level of customer service whilst ensuring BT's security policies are delivered. Key responsibilities are as follows: The day-to-day management of and adherence to BT security policies at BT sites, including offices and operational buildings Active involvement of managing security related services for the EE retail estate Managing the CBRE security providers across the BT estate to ensure that they are knowledgeable and competent and that cover at sites is maintained in an efficient manner Working with BT customers at all sites to monitor and maintain exceptional levels of service delivery, coaching and developing colleagues to ensure that best practices are implemented and shared across sites Client management - building relationships, understanding the client's roadmap and requirements and interpreting the impact for CBRE Support the assessment of security risk and vulnerability to inform mitigation programmes. Support the assessment of site security systems - design and condition. You will be focused on ensuring that supplier PPM programmes and system replacement requirements are all being met. Manage the security providers to ensure delivery of service Review the AI's /KOPs/ S.I and ensure the sites, once manned are fully compliant Carrying out audits of Security Officers to ensure all duties are covered with trained and licensed security personnel Check compliance with the site assignment instructions (AIs) document for each site in line with the security policy To be the first point of contact for all security issues within the estate ISO 9001 welfare visits and site compliance checks Person Specification: Strong security operational and security technical background/expertise Prior experience of working in a security or FM environment and managing multiple security providers A good track record of delivery against targets and KPIs including cost management to an agreed budget. Experience of working in a national role supporting a large account/programme. Desirable but not essential- good understanding of the UK telecommunications market Our mission: To build a world-class business through exceptional service and exceptional people RESPECT We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. INTEGRITY No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. SERVICE We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities. EXCELLENCE We focus relentlessly on creating winning outcomes for our clients, employees and shareholders