Traffic Dispatcher

Traffic Dispatcher Operations · Trafford Park, England, United Kingdom · I&C · Full-time - £26 - £29,000 Description 2 Shifts available 04am and 12.30pm 10am - 17.30pm (flexible 30 mins) Monday to Friday. In-house training, traffic desk / transport experience beneficial The successful candidate will need to work as part of a team, with a wide variety of daily duties (a few examples listed below): Call handling - liaising with customers and/or our internal call centres and drivers. Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues. Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers. Order processing and confirmation + running and clearing daily reports. Administrative tasks and housekeeping. Requirements Here's what we require: Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers. Ability to plan, organise and prioritise effectively. Experience of working to strict deadlines in a time critical environment. A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business. Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel) Knowledge of mapped out local areas - Google Maps Benefits And here's why you'll love it. Competitive salary Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Plus, much more……Dedicated to diversity. We believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn. Dont Delay - apply today - (phone number removed)