Customer Service Executive

Customer Service Executive This is a temporary role for 10 months Location : Portsmouth- this is 100% office based Salary £25000 per annum Hours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm

A fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries, managing client accounts and relationships and no two enquiries will be the same

As a Customer Service Executive you will be responsible for

Supporting with a high volume of written / email enquiries as well as some telephone based needs

Assist customers with various enquiries via email and on the telephone Managing business customer relationships Handle general customer communication from the initial point of contact through to completion Manage complaints where required Liaising with third parties and internal departments to support each customer enquiry Transfer calls to relevant departments Complete lots of administrative tasks

Experience required

Previous telephone-based customer service experience ideally Strong communication skills and experience Ability to work under pressures Good administration skills and experience Ability to multitask and organise your workload Have the ability to multitask and spin lots of plates whilst working to deadlines. Good knowledge of Microsoft Office, particularly Excel and Outlook To be considered please submit your Cv asap

INDI