Network Manager

Network Manager Location: Hybrid (Hemel Hempstead-based with a 50% office / 50% remote working split) Competitive Salary + Bonus and Benefits We are looking for a Network Manager to join us at Haven, one of the UK’s best loved holiday brands. The Network Manager will play a crucial role for us in establishing secure, reliable and fast connectivity across all of our 38 parks and head offices and will be responsible for building a new team, taking on operational support, and designing and driving the network roadmap and strategy for the future. The ideal candidate will have strong network architecture and support skills, along with leadership which will be pivotal in building and managing the team, ensuring smooth operation, and resolving network issues effectively. Key Responsibilities Leadership & Management: Oversee and guide the new Haven Network Team, fostering a collaborative and high-performance culture. Project Collaboration: Work with project teams to manage, optimize, and implement cutting-edge technology solutions. Network Strategy : Drive the network strategy for the company, ensuring that the network meets the current needs and is scalable for future requirements. Vendor Coordination : Coordinate with vendors and service providers to negotiate contracts for network hardware, software, and telecommunications services, ensuring cost-effective procurement and maintenance of network resources. Operational Support : Provide technical expertise in support of the network, full-time managed services, and network operations functions troubleshooting. Network Security : Implement and maintain network security measures, including firewalls and intrusion detection systems to protect data and systems from external and internal threats. Performance Optimization : Monitor network performance, analysing traffic patterns and bandwidth usage, to identify and resolve bottlenecks or other issues that may impact network efficiency. Qualifications Experience of internet-based WAN technologies (e.g. SD WAN) Appropriate Industry certifications (e.g. CCNA, CCIE, ITIL, PMP) beneficial Experience of effective communication and influence with key stakeholders relative to provision of network infrastructure and services, and evolution of network strategy (e.g. Security, Purchasing, partners, IT teams) Able to demonstrate success in managing internal teams and 3rd parties to achieve required levels of performance, security and cost from network services whilst building strategic partnerships. Proven experience in operations management, business process development, and/or team management. What’s In It For You? - Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’ - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at [email protected].