Installation Scheduler

Company:  NMC Recruitment Ltd
Location: Wakefield
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Area: Wakefield Salary: £25,370 Hours: 37.50 We have a full time, office based, Permanent role in the Grange Moor area of Wakefield Role Description: You will work as part of team managing order processing and scheduling of installation related work geographical region. Essential Duties including but not limited to: Daily management of all engineers diaries, booking and moving works. Management of an order book Providing daily updates to your relevant manager of volume of jobs scheduled Ensuring customer SLAs and KPIs are met on all jobs Ensuring daily business targets of JPM (jobs per man) and jobs planned are met within SLA Organise and plan routes to maximise productivity Strict adherence to engineer skill matrix to ensure FTF (first time fix) Highlighting any issues to Regional Ops Manager in order to minimize downtime and maximize performance (e.g. engineer performance issues, skill set gaps etc.) Accurate and consistent updating of system databases Management of WIP in region Raising of POs for subcontractors and suppliers Build and maintain relationships with engineers, sub-contractors and suppliers. Personal Characteristics Ability to prioritise and follow customer SLA requirements. Excellent communication skills both written and verbal Methodical approach to managing and maintaining your workload Ability to multi-task and stay calm under pressure whilst targeting backlogs Team player who can manage their own workload and work well on their own initiative Exceptional customer service and interpersonal skills Problem solving skills Proactive, results driven Competent in Microsoft Office Applications (specifically Excel) Flexible approach to work and working hours Education and Experience Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English. Good geographical knowledge Scheduling: 1 year (required) Desirable Experience of working with field-based engineers Experience in working in a target driven environment. Company Benefits Competitive Salary, paid monthly Ongoing training and development 25 days holiday, plus bank holidays Pension Scheme, matched contribution/salary sacrifice Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody Life Assurance Scheme Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out. At NMC Recruitment we review all applications. We may store your information on our database for future opportunities. TPBN1_UKTJ
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NMC Recruitment Ltd
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