Sales and Marketing Coordinator

About The Role
Are you an experienced Coordinator ready to take on an exciting new challenge? Do you want to be part of a growing organisation with ambitious plans for the future? If so, we want to hear from you!
Join our fast paced Sales and Marketing team as a Coordinator, where you will play a key role in supporting our Development Sales and Marketing teams with a variety of administrative and customer focussed tasks.
In this role, you will be responsible for maintaining accurate records, resolving issues with a customer-first approach and acting as a go-to point of contact for both customers and colleagues. Whether it's Shared Ownership, Open-Market Sales, Resales or Staircasing, you will provide guidance and direction, ensuring smooth communication and workflow.
Key Responsibilities

• Provide comprehensive administrative and support service for all sales teams across development - delivering in line with targets, budgets, policies and operational standards.
• Support the Sales teams in the delivery of excellent customer service for both internal and external clients.
• Assist the Sales Consultants with keeping the customers updated throughout the sales process.
• Manage the shared mailbox's and respond to all queries in a timely & professional manner.

If you are an excellent communicator who can prioritise tasks and meet deadlines, this is the perfect opportunity to grow your career.
This role is being offered on a fixed term/secondment basis until the end ofJuly 2025to cover maternity and is based in ourExeteroffice. A hybrid working style is an option.
About The Candidate
To be considered for the role of Coordinator Sales and Marketing, you will be / have:

• Good level of knowledge and experience of MS office and CRM database systems.
• Previous experience in a busy administration / coordinator role.
• Marketing experience. (D)
• Understanding and experience of property sales. (D)
• Excellent communication skills, written and verbal, with the ability to liaise with a wide range of internal and external stakeholders.
• Knowledge and understanding of data protection regulations in a sales environment.
• Good organisation skills and ability to prioritise work and meet agreed time scales.
• Team player who can also work on their own initiative.

Why join LiveWest?
At LiveWest, our mission is to provide a home for everyone and we are passionate about delivering exceptional customer service. As a Coordinator, youll be at the heart of our customer-centric approach. You will have the chance to solve problems, support customers through important milestones like homeownership, and make a real difference in their lives.
About The Company
Our Reward and Benefits:

• Defined Contribution pension scheme employer contribution of 6% - 9%.
• Discretionary Bonus scheme.
• Death in Service benefit (3 x salary).
• 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
• Family Friendly policies.
• Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
• Employee Assistance Programme.
• Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
• Cycle to Work scheme.
• Car Benefit scheme.
• Learning and Development including coaching and professional qualification support.
• Volunteering days.

About Us:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, pleasevisit our website.

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