Resourcing Co-ordinator

Role Specification Form: Resource Co-Ordinator Team: WPO Department: Planning & Scheduling Location: Derby Level: Level 1 Administrator Advisor Role Objective: • The focus of this role is to support the Tactical Planning Lead and co-ordinate the movement and control of Severn Trent and contract labour resources to deliver the plan for wholesale operations by: • o Balance and movement of resources to meet demand based on resource plans. o Administration support - recommendations for annual leave, training, meetings etc based on shrinkage tolerances. o Facilitating cross boundary working and feeding the necessary information into SAP CLICK / FSM o Working in collaboration with the Tactical Planning and Dispatch leads to prepare and handover a 21 day resource plan Key Accountabilities: • Overall responsibility for ensuring CLICK is up to date and operatives built to the agreed resource level for each are and allocations. • Ensure all shrinkage is entered into the system against the appropriate codes in an accurate and timely manner. • Investigate and challenge any requests that fall outside of agreed protocols, escalating issues where necessary. • Work with key stakeholders to agree and sign up to delivery of the forecasted plan, attend daily loop cells. • Proactively manage the schedule of all resources across STW • Escalate resource issues promptly and avoid WIP increase. • Proactively manage known shrinkage issues and reallocate resources as required • Be accountable for identification of process improvement. • Share best practice and experience with colleagues. • Adopt lean methodologies to create an atmosphere of Continual Improvement • Work with people at all levels of the organisation to deliver the outputs listed. • Liaising with and co-ordinating the usage of contract labour to deliver against resource and work volumes Experience: In order to succeed in this role it is expected that you will have: Essential: • Experience of SAP and CLICK • Experience of process improvements • Experienced and proficient in the use of MS Office software, specifically PowerPoint, and Excel. Desirable: • Experience of lean process improvement • Previous experience of working in Resource Planning role or environment. • An awareness of legislation pertaining to water industry activities • Experience of Traffic Management Requirements Capabilities: In order to succeed in this role it is expected that you will have: • Strong Stakeholder management skills • Good analytical ability • Interpersonal skills and able to communicate effectively at all levels & build relationships. • Able to provide effective challenge and build / review resource plans. • Ability to take initiative to make decisions. • Accurate data understanding and inputting capabilities. • Can identify opportunities to drive progress and deliver a faster and better service. • Shares ideas and experience with colleagues to help deliver great results. • Competent use of IT especially SAP ECC and Click Qualifications: In order to succeed in this role it is expected that you will have: Essential • O-Level / GCSE or equivalent in maths and English • Good organisational skills • Ability to multitask and prioritise work loads. Desirable • Full UK driving licence