Hotel Receptionist

Company DescriptionJoinus at Accor,wherelife pulseswithpassion!?As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.Hospitalityisaworkofheart,?Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Joinus andbecomeaHeartist.Job DescriptionOur mission atIbis Cambridge Central Stationis to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for you!As part of our team you can have:Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)Discounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personalityAs our next Receptionist, youAre the face ofIbis Cambridge Central Station, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.Make the link with the different departments of the hotel to ensure a wonderful guest experience.Are a passionate individual, dedicated to continuously improving the quality of the hotel's services.Your missions will be: Welcome the guests and ensure that the service is handled very well Delivering an excellent service to our customers and insuring the quality of service is achieved. Ensures the working areas are clean Handles any guest complaints and/or remarks provides a response as soon as possible Checking guests in and out of the hotel Listen to the guest at all times ; strive to answer all requests from the guests as quickly as possible, ensuring that the service provided to the guests will win their loyalty to return to the hotel. Has an impeccable attitude which conveys the image of the brand and hotel Passionate for the success of the hotel Attention to detail and quality Willing to embrase changesQualificationsWhat are we looking for?Personality ESSENTIAL, Experience essential in ReceptionFast on your feet, quick to make friendsBig on Smiles, Massive on qualityIf this is YOU and you want more details then get in touch!We are looking to fill this role as soon as possible and we aim to respond within 5 daysIf you are successful you will be invited for an interview followed by a trial shiftAdditional InformationA little more information:To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.By joining us as a Receptionist, you will become part of a friendly team of40talents. Our hotel offers231rooms .To ensure you can best welcome and care for our guests you will need to be fluent inEnglish.Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.Job Type: Full timePay: £12.20 per hourExpected hours: 39 per weekReady to discover more? Get in touch with us. We would love to hear from you.One more thingBy working at theIbis Cambridge Central Station,you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitalityOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.AMRT1_UKCT