Sales Support Coordinator

Sue Ross Recruitment are working with a market leader in events audio visual services, who are recruiting the role of Sales Support Co-ordinator. You will be supporting the Business Development team and other internal stakeholders by actively managing and monitoring the Sales Pipeline, supporting with following up, owning data and reporting for the team and other admin tasks. This will be a dynamic & interesting role for anyone looking to gain commercial knowledge and is interested in improving processes and structure within a fast paced team Responsibilities * Support the Business Development team across all aspects of day to day operations – managing information, reporting, setting-up demos, etc. * Assist with ongoing lead cycles & sales pipeline inspection – help the team stay up to date and front-footed with turning leads into sales * Maintain and update CRM (SalesForce) for monitoring and reporting * Maintain project and task management system (Jira) * Manage individual and collaborative workloads * Supporting the establishment and maintenance of project documentation library * Work closely with Engineering/Support, Stock/Procurement, Infrastructure, Sales & Customer Success Requirements * Ability to manage multiple requirements and stakeholders to get to a desired outcome * Comfortable with data, reporting and management information * Great customer service skills, approachable and friendly * Able to deliver under pressure with limited supervision * Able to work in a team & problem solve * Proactive, self starter * Full UK driving licence * Basic AV/IT knowledge * Be basic tech savvy – MS Office suite, Outlook, Teams, CRMs (Salesforce & Jira ideal) * Be happy to work away from home on occasion Benefits * Competitive salary * 25 days holiday, plus statutory bank holidays (pro rata) * Statutory defined-contribution pension scheme * Discretionary annual bonus * Life event support: £1,000 first-time buyers' allowance, £250 bereavement allowance, £250 baby bonus, £250 marriage allowance * Employee assistance programme * Free annual eye tests, glasses contributions and flu vaccine * Annual paid volunteering day, sports club sponsorship and choice of charitable donations * Personal learning and development budget * Flexible working hours/location (subject to needs of role) * Warm and relaxed working environment * Smart hub office with freshly ground coffee, healthy snacks, and free onsite parking * Regular team socials, including big summer family party About our client: Their friendly team of 150 are their most important customers. they care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and they have the independent survey results to prove it – they are officially one of the ‘Best Companies’ in the UK to work for! It might be because of the flexibility they offer in terms of how and where they work, or the genuinely fun and supportive environment they have built in our dog-friendly office (complete with top of the range coffee machine), or the great service they deliver that gives them all such a buzz. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment