Company:
CV-Library
Location: Sevenoaks
Closing Date: 26/10/2024
Salary: £25,000 - £35,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
CRG are seeking an experienced Operations Assistant to join a Drainage specialist team. As an Operations Assistant, you will play a crucial role in supporting the operational efficiency of this department, working closely with Sales Managers and Engineers.
Previous industry experience or knowledge of Drainage, would be desirable.
Job Summary:
* Responsible for job scheduling, diary management, fully utilising the CRM System in consultation with the Operations Manager.
* Plan, schedule and review workload and manpower to ensure targets are being met on a cost-effective & profitable basis.
* Managing the Operations Department email inbox, complete actions as required.
* Planning the routes of the company fleet, focusing on cost and efficiency
* Key point of contact for customers and Cleaning Technicians.
* Assist the team to co-ordinate the activities that affect operational decisions and business requirements such as stock, vehicles, technicians, sub-contractors.
* Provide guidance to Technicians about creating a detailed work schedule based on strict timelines.
* RAMS amendments and circulation.
* Issuing contract post job reports and Decontaminate Certificates (template amendments and circulation).
* Communicate any changes in delivery dates to relevant parties.
* Purchase materials and services required for job delivery in consultation with the Operations Manager.
Knowledge, Skills and Experience Required
* Good level of Maths and English.
* A minimum of 2 years office administration experience, and preferably 1 year experience in Customer Service
* Exposure to working within an Operations department or knowledge of Operations would be beneficial.
* Knowledge of general IT systems and applications including spreadsheets, word processing and databases.
* Experience in maintaining comprehensive records.
* Ability to prioritise workload, time management and dealing with conflicting priorities.
* Ability to communicate effectively both internally and externally at all levels.
* Ability to compose and produce standard reports.
* Ability to deal sensitively and appropriately with confidential information.
* Ability to undertake routine calculations.
Benefits:
Company pension, Free parking, Health & wellbeing programme, On-site parking and Private medical insurance
Education:
* GCSE or equivalent (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
If you are interested in this role, please contact Max on the phone number provided, or TEXT your NAME, JOB TITLE and POSTCODE
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