Operations Assistant

CRG are seeking an experienced Operations Assistant to join a Drainage specialist team. As an Operations Assistant, you will play a crucial role in supporting the operational efficiency of this department, working closely with Sales Managers and Engineers. Previous industry experience or knowledge of Drainage, would be desirable. Job Summary: * Responsible for job scheduling, diary management, fully utilising the CRM System in consultation with the Operations Manager. * Plan, schedule and review workload and manpower to ensure targets are being met on a cost-effective & profitable basis. * Managing the Operations Department email inbox, complete actions as required. * Planning the routes of the company fleet, focusing on cost and efficiency * Key point of contact for customers and Cleaning Technicians. * Assist the team to co-ordinate the activities that affect operational decisions and business requirements such as stock, vehicles, technicians, sub-contractors. * Provide guidance to Technicians about creating a detailed work schedule based on strict timelines. * RAMS amendments and circulation. * Issuing contract post job reports and Decontaminate Certificates (template amendments and circulation). * Communicate any changes in delivery dates to relevant parties. * Purchase materials and services required for job delivery in consultation with the Operations Manager. Knowledge, Skills and Experience Required * Good level of Maths and English. * A minimum of 2 years office administration experience, and preferably 1 year experience in Customer Service * Exposure to working within an Operations department or knowledge of Operations would be beneficial. * Knowledge of general IT systems and applications including spreadsheets, word processing and databases. * Experience in maintaining comprehensive records. * Ability to prioritise workload, time management and dealing with conflicting priorities. * Ability to communicate effectively both internally and externally at all levels. * Ability to compose and produce standard reports. * Ability to deal sensitively and appropriately with confidential information. * Ability to undertake routine calculations. Benefits: Company pension, Free parking, Health & wellbeing programme, On-site parking and Private medical insurance Education: * GCSE or equivalent (preferred) Licence/Certification: * Driving Licence (preferred) Work Location: In person If you are interested in this role, please contact Max on the phone number provided, or TEXT your NAME, JOB TITLE and POSTCODE