Bar Lounge Team Leader

About Park Hyatt London River Thames Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.

With stunning city and river views, signature Charlie

Whinney

pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham

Palace

and Kings Road. The hotel boasts exquisite dining options,

state-of-the-art

events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool. Duties and responsibilities related to th

e

Bar

Lounge

Team Leader

role Welcome guests warmly and oversee the provision of a diverse range of food and beverage services in

T

h

e Living Room

Lounge Uphold and enforce all standards, policies, and procedures

regarding

food and beverage service within the lounge, prioriti

s

ing

colleagues

training and development, guest satisfaction, product quality, and financial profitability Supervise lounge

colleagues

, providing guidance and support to

maintain

exceptional service standards and ensuring smooth operations during afternoon tea and dining services Coordinate with management to implement training programs that enhance skills and knowledge in food and beverage service, fostering a culture of continuous improvement Monitor guest feedback and take proactive measures to address any issues or concerns, striving to consistently exceed guest expectations and drive positive reviews About you Previous experience in a luxury environment within the hospitality industry. Exceptional interpersonal and communication skills, with a focus on providing outstanding levels of service. Benefits of the

Bar

Lounge

Team Leader

role include 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family an

d friends from the day you start! Uniform provided and

laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt We care for people so they can be their best

.

This is

demonstrated

in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you.

We are passionate about diversity,

equity

and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,

abilities

and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job

its

a career for people who care. Next Steps:

Apply today for this

Bar

Lounge

Team Leader

role and start your journey with Hyatt Hotels! Eshot Ref: PHLRTFB

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