Project Coordinator

Job Description: The Project Coordinator is responsible for assisting in the planning, execution, and tracking of various projects within the organisation. This role supports the project team by coordinating resources, schedules, and project documentation to ensure successful project delivery. Key Responsibilities: • Ensure all customer work is accurately recorded in the in-house systems, so that it is billed correctly, and no billable work is left uncharged or assigned to the wrong contract or contract line. • Monitor and ensure that Acora meets its contractual obligations to customers, or escalate and highlight any potential issues where obligations may not be fulfilled. • Build a strong understanding of our customers' businesses, including their organisational structure, technology landscape, and specific needs. • Act as a deputy for the Head of PS Operations when needed, collaborating with project managers to ensure time-sheets are posted accurately and generating necessary reports to gather essential performance figures. Key Skills: • Strong organisational skills • Excellent communications and organisation skills. • Create documentation that can be used internally and with clients. • An interest in IT and technology in general • Excellent problem-solving skills Personal Specification: • An interest in IT and technology in general • Good use of initiative • Flexible with an enthusiastic approach to your work • Good written English. • Good team player About Acora: We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Based in the UK, with offices globally USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market-leading managed services, Microsoft-centric business software and cloud solutions to over 300 ambitious mid-market organisations. And in response to our customers’ changing needs, and the growing threats we all face, we’ve massively strengthened our well-established cybersecurity capabilities. Our mission is to unleash the potential of people through amazing IT experiences. Our Values At Acora, we’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. - Be the best you can be - We do what we say - Together we win Equal Opportunities at Acora: Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. Acora is a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team