ER Investigations Lead

Company:  SeeAbility
Location: Leatherhead
Closing Date: 27/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role Description Join Our Team as ER Investigations Lead Location :Hybrid must be able to travel around the south of england as required Salary: £35,000 - £40,000 per annum Hours: 37.5 hours per week Contract: 3 months (Fixed Term Contract) Right to Work: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas. Essential Criteria To be considered for this position, you will demonstrate exposure to to the following: Proven experience in managing complex employee relations investigations, including grievances Ability to navigate complex situations and communicate clearly Ability to coach and train managers in a supportive and positive way Full UK driving licence with own vehicle and ability to travel as required across the South of the UK. The Role We are looking for an ER Investigations Lead to manage employee relations cases and investigations from start to finish. You will be responsible for planning and carrying out investigations, gathering evidence, and preparing detailed reports, ensuring a fair and transparent process for all. You will manage a caseload of investigations, working closely with the people partnering team to ensure compliance with data protection and SeeAbility's values. Alongside this, you will coach and upskill managers, building their confidence to handle investigations independently. By delivering training and creating resources, you will help managers understand employee relations processes, promoting a culture of fairness and inclusion for both colleagues and the people we support. Key Responsibilities Manage employee relations cases and investigations, including interviews and report writing Plan and manage investigations from start to finish, gathering evidence and chairing meetings Handle multiple investigations, maintaining accurate case documentation Provide objective findings and recommendations for corrective actions Support a culture of inclusion and fairness, considering the needs of colleagues and the people we support Coach and upskill managers to build their confidence in conducting investigations Deliver training sessions on employee relations resolution Work closely with the People Partnering team to align investigations with SeeAbilitys values and policies Create learning resources to support managers in understanding employee relations processes What We're Looking For Proven experience in managing complex employee relations investigations, including grievances Ability to navigate complex situations and communicate clearly Experience in managing sensitive and emotive situations with confidence and credibility Strong problem-solving and consulting skills, with commercial awareness Knowledge of current employment law and best practices in employee relations Ability to coach and train managers in a supportive and positive way Excellent communication and organisational skills, with attention to detail A commitment to SeeAbilitys values and promoting fairness and respect Full uk driving licence and ability to travel as required across the South of the UK. About us Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225thanniversary, having pioneered specialist support across multiple generations since 1799! We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible. Safer Recruitment SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following: A criminal background check through the Disclosure and Barring Service (where appropriate). Documentary evidence to confirm your identity, current address, and the right to work in the UK. Health Declaration to ensure that you are medically suitable for the role you have been offered. References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. These checks will be carried out and completed prior offering a date to start employment at SeeAbility s expense. Diversity We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement. SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with adisability. We believe a diverse workforce drives innovation, creativity, and success. Everyones unique experiences and views are appreciated their opinion valued.We welcome applications from those with a disability. Our Benefits Why work for us? Your work-life balance 28 days ?holiday (incl. bank holidays), Pro-Rata basis Life events : Time off when you need it most Flexible Working : We are up for anything that works for your team and the wider organisation Your money goes further Eligible for Blue Light Card discounts Discounts and cashback ?at hundreds of shops, restaurants and activities Paid? DBS ? Your wellbeing counts Cycle to Work scheme Free 24/7? employee assistance programme ?for advice and support Free eye test Dedicated in house Wellbeing Coach for your team TPBN1_UKTJ
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