Hospitality Manager

Job description Job Responsibilities Supervise and lead the golf services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries. Ensure the cleanliness, maintenance, and organization of retail areas. Execute events, tournaments, and promotions to enhance guest experiences. Uphold operating procedures and service and safety standards, especially guest satisfaction. Resolve guest concerns promptly to maintain a high level of customer satisfaction. Critical Skills & Experience Requirements Prior experience in golf course management or related hospitality roles. Strong leadership and team management skills to guide and motivate staff. Exceptional customer service and communication abilities to create a welcoming environment. Proficiency in reservation software and basic computer skills. What We're Looking For Prior experience in restaurant, hotel or leisure management experience Management experience in a high-volume environment is desired Management experience in a corporate hospitality environment is desired Excellent communication, time management and organization skills In return we offer 33 days leave (inclusive of bank holidays) Flexible working hours Continuous professional development in a fast-growing company Food and Beverage discounts Discounted use of Topgolf, extending to friends and family Salary Range £25,820- £27,820 + up to 10% bonus You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'. As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.

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