Account Manager

Our client are seeking to recruit an Account Manager, you will play a vital role in providing high quality service to to customers ensuring procedures are being met to company standard. Your responsibilities day to day will be; Deliver a proactive Contact Strategy to customer base. Deliver a proactive review strategy for all customer base. Drive upselling and cross-selling within customer base, including the build of a sustainable pipeline. Deliver a retention strategy to help reduce churn in line with expectations. Demonstrate excellent commercial acumen to help maintain margin within customer base and to drive GP within customer base new sales. Demonstrate ability to provide accurate business reporting in line with Line Manager guidelines and timeframes. Have a positive attitude toward customers in all interactions and establish positive rapport. What do we expect of you? Strongly self-motivated with a can-do attitude. Attention to detail and accuracy. Strong communication skills. Negotiating and influencing skills. Excellent time management and ability to prioritise workload. What you can expect from the company; A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative. A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. An accessible and approachable Senior Management team. Skills: Account Management Customer Service Negotiation