German Speaking Customer Account Co-ordinator

Bilingual - German Speaking Customer Service Coordinator Location: Rugby Salary: £26,000 - £28,000 per annum There will be the option to work from home 1 x day per week after 6 months. * Liaising with large corporate clients (Germany and the UK) over the telephone and via email. * Liaising with clients utilising your German * Processing customer orders in a quick and efficient manner, working to meet deadlines. * Liaising with Account Managers, Accounts and other Internal departments to aid customer queries. * Producing Freight Forwarding and Customs documentation for the Shipping Team. * Producing quotes for existing and new business. * Any other related duties as required. Skills required: * Fluent German and excellent English * Educated to “A” Level or equivalent * Strong administrative and sales administration skills * Excellent written and verbal communication skills * Working knowledge of Excel * ERP systems skills advantageous * Ability to work in a team to meet deadlines and Internal KPI’s Hours of work 8.30 am – 5.00pm Excellent company benefits