B3 Clerical Officer

Apple Recruitment are recruiting for a Band 3 Admin Officer on behalf of our client the SEHSCT, Downpatrick * Hourly Rate: £11.67 in addition holiday hours accrued and paid * Hours: 37 ½ hrs * Duration: 3 mths + * Location: Downpatrick Please note only applicants that match this criteria can be considered for the role. Role: Administrative & Clerical Officers provide an administrative service/support in a variety of different settings within the Trust. Criteria: * a) 4 GCSE’s Grades A-C to include English Language (or equivalent Qualification) plus 1 year’s administrative /clerical experience. OR b) NVQ Level 2 in Administration (or equivalent qualification) AND 1 year’s administrative /clerical experience. OR c) 2 year’s administrative /clerical experience. * 1 year’s word processing experience. * Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK. Duties: Input and extract patient information onto any relevant electronic information systems [e.g. Epic. PAS, Patient Centre etc.] in order to provide an effective and efficient service. Select patients from the lists in clinical priority and chronological order and offer appointment/ admission date. Have a working knowledge and understanding of targets and the Integrated Elective Access Protocols (IEAP). Adhere to this policy at all times. Scanning and uploading of documents onto electronic systems. Word processing /producing reports/working on computer systems. Supporting Team Leads to undertake patient information checks to assist audits. Actioning work queues to ensure patient data accuracy within epic. Responsible for assisting training and induction for new start staff within area of responsibility. Maintain electronic and manual Filing System. As and when required, provide cover for reception areas. Dealing with general enquiries/providing advice, which requires immediate action within definitive guidelines, protocols & policies. Responsible for prioritising own workload, maintaining diaries, making appointments, receiving and processing incoming mail/email in an accurate and timely manner in accordance with agreed procedures within area of responsibility Develop and maintain strong communication with a range of staff including Clinical and Nursing Staff and administrative staff across multiple teams and Directorates. Supervising staff and allocate work as appropriate. Provide assistance for other team members with tasks as and when required. Responsible for assisting training and induction for new start staff within area of responsibility. Apply as appropriate all policies and procedures within the Trust Participate in quality improvement initiatives and assist in the implementation of new systems and procedures Preparation of statistical information e.g. Waiting Times. Dealing with requests for information. Identify concerns and raise them with Line Manager before considering options and implementing appropriate action Arrange meetings as requested Take minutes of meetings as required. Sorting and responding to mail/emails as appropriate. General office duties such as photocopying & scanning. Attend Team Meetings on a regular basis and take any necessary action resulting from matters raised. Attend mandatory training sessions, courses and seminars as required Undertaking training relevant to the post as and when necessary Any other relevant duties appropriate to the banding of the post To participate in the Trust’s Appraisal Process and participate in agreed training and development initiatives when identified. Any other general tasks or projects within the remit of the band. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. If you wish to apply or would like more information, please email your CV in Microsoft word format to Julie Skelly Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer