Quality and Audit Manager

Quality & Audit Manager Stockport and Staffordshire Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. About the role Reporting to the Operations Director, you will ensure that services are audited to ensure statutory and regulatory compliance. You will be responsible for: Providing auditing services and identifying where quality and compliance is falling short of expected standards. Advising how compliance can be achieved and providing training, coaching and support to managers. Maintaining the internal audit framework and making recommendations for improvement. Supporting Area Managers to create improvement plans. Carrying out complaint investigations and assisting in the monitoring of complaints. Having expert input into policies and procedures. About you We are looking for a strong leader with a can do approach. You will be passionate about continuous improvement and developing people to succeed. You will have operational experience and a proven track record in managing the delivery of high-quality care within a residential elderly care home setting. Knowledge of dementia care, a strong understanding of CQC standards and a driving licence are also essential. About us We have 12 residential care homes across Stockport and Staffordshire and continue to grow. For almost 30 years we have worked with amazing people every day. From those who live at Borough Care homes and their families, to our care home staff and our head office team, we are all united in our aspiration to live life in colour. As a not-for-profit organisation, we reinvest any surplus money into the services we offer, to serve the best interests of our residents and their families. Whats on offer A competitive salary, 33 days holiday plus your birthday off after 1 years service, development opportunities, access to My Hub, with a range of discounts for high street shops, supermarkets and restaurants and a wellbeing programme including free counselling and financial services. Why not join an organisation that makes a difference and is committed to helping people live their best life every day. We are committed to Equality, Diversity and Inclusion and welcome applications from individuals from diverse backgrounds. TPBN1_UKTJ