Accounts Receivable Administrator

Job Title: Accounts Receivable Administrator Location: Fareham, Hampshire, UK Salary: £26,000 - £32,000 (depending on experience) Employment Type: Full-time, Permanent Working Arrangement: Hybrid (3 days in office, 2 days working from home after training) Start Date: Immediate Job Overview: An exciting opportunity has arisen for an Accounts Receivable Administrator / Credit Controller to join a dynamic Finance Shared Service Centre based in Fareham, Hampshire. Reporting to the Accounts Receivable Supervisor, you will be part of a close-knit team responsible for managing accounts receivable for multiple entities across the region. The ideal candidate will have a proactive approach, thrive in a fast-paced environment, and possess a high level of professionalism. Key Responsibilities: * Account Monitoring: Monitor customer accounts for overdue or slow payments, ensuring compliance with agreed payment terms. Follow up with customers via phone, email, or letter. * Payment Processing: Post payments received into the ERP system (Navision), allocate payments against relevant invoices or credit notes, and ensure accuracy in account balances. * Customer Queries: Handle both internal and external queries related to account balances, overdue debt, and invoice copies, providing prompt and accurate resolutions. * Statements & Dunning Letters: Generate and distribute customer statements and appropriate dunning letters in respect of overdue debt. * Period End Close: Assist in completing period-end close activities, including providing information for calculating provisions for bad debts and completing balance sheet reconciliations. * Compliance: Ensure adherence to company policies, procedures, and compliance standards, including Sarbanes-Oxley (SOX) and accounting policies. * Process Improvement: Contribute to the continuous improvement of accounts receivable processes, including assisting with the implementation of automation and other enabling technologies. * Audit Support: Assist with internal and external audit requirements, supporting compliance with accounting standards and regulations. Skills and Qualifications: * Financial Knowledge: Strong understanding of accounting principles, financial statements, invoice processing, and reconciliation. * Accounts Receivable Expertise: Knowledge of the entire order-to-cash cycle, including invoicing, credit and collections, payment applications, and customer account management. * ERP Systems: Experience with ERP systems (preferably Microsoft Navision or MS D365 F&O) and MS Office, particularly Excel. * Communication Skills: Strong verbal and written communication skills, with fluency in English essential. * Problem Solving: Good analytic and problem-solving skills, with the ability to work in a multi-cultural environment. * Work Environment Flexibility: Ability to adapt to work hours around key delivery points throughout the year, working in a multicultural and regional setup. Experience: * Ideally, 3+ years’ experience in an administrative role within a dynamic financial or accounts environment, preferably in a multinational company or shared service setting. * Experience with Credit Card (including PCI Compliance) and Direct Debit payments is desirable but not essential. * Knowledge of Sarbanes-Oxley (SOX) is beneficial but not essential. Education: * Minimum of 5 GCSEs or equivalent, including Math and English to A-Level or equivalent standard. * AAT finalist/qualified or studying towards a professional accounting qualification (ACCA/CIMA) is desirable but not essential. * Knowledge of a second language (French, German, Italian, or Spanish) at a business level is advantageous but not essential. Working Arrangement and Benefits: * Hybrid Work Arrangement: 3 days in the office (Fareham, Hampshire) and 2 days working from home after training. * Immediate Start Available. * Salary Range: £26,000 - £32,000 depending on experience