Nurse/Clinical Advisor (Men or Womens Health specialist)

A leading client of ours in the Healthcare Benefits sector are looking to recruit a Nurse/Clinical Advisor (Men or Womens Health specialist) Package: £35-40k basic salary, plus benefits. Hybrid: Mon -Fri (2 days in the office/central London). This is a permanent role. (NO WEEKENDS!) This role would suit candidates currently working in the NHS or a private clinic looking to move away from in-person patient treatment/clinical advisory. The role will be delivering digital clinical advisory support, therefore good IT skills are required for this role. You need to have at least 1 specialism within Men's or Women's Health from the below: Men’s Health · Experience in men’s health services, including sexual health, urology, prostate health, mental health, and chronic disease management · Strong understanding of male-specific health concerns, such as testicular health, erectile dysfunction, infertility, and hormone management Or Women’s Health · Strong understanding of female-specific health concerns, such as endometriosis, polycystic ovary syndrome (PCOS), hormone management, and pelvic health · Experience in women’s health services, including reproductive health, menstrual disorders, menopause, contraception, female specific cancers and fertility issues Key Responsibilities: Clinical focus: · Act as the primary point of contact for patient inquiries across multiple health pathways, providing accurate, up to day information tailored to individual needs. · Conduct discovery calls and consultations, collaborating with patients and clinicians to plan and arrange appropriate care and treatments. · Gather patient feedback to continuously enhance our benefits program and improve patient satisfaction. · Maintain confidentiality and adhere to safeguarding protocols, ensuring the privacy and safety of all patients. · Manage app and email inquiries professionally, delivering informed and patient centred responses. · Document patient interactions, treatments and outcomes accurately, maintaining high standards of record keeping. Operational focus: · Support daily clinical operations, coordinating care within the team while considering staffing and expertise requirements. · Serve as an escalation point for patient advisors on clinical queries, providing expert guidance as needed. · Work closely with clinicians to monitor appointment availability, arranging additional slots when necessary to reduce wait times. · Collaborate with partner clinics and wellness providers to deliver a seamless patient experience across all services. · Contribute to the development of digital tools and services, ensuring a supportive, innovative, and efficient patient journey. Qualifications and Experience: · Must hold a qualification with a valid NMC registration, or equivalent accreditation from a relevant governing body. · A minimum of 2 years post registration experience, with at least 1 year's specialism. · Previous experience of carrying out patient consultations and case management desirable. · Organisational and time-management skills to manage appointments, webinars, and consultations effectively · Experience in delivering health education and promotion desirable · Good IT skills required Microsoft Office, (Semble-desirable)