Tenant Liaison Officer

Job Title: Tenant Liaison Officer Location:

North West England, Greater Manchester, Rochdale

Job Length:

28th Oct - 8th Nov

Job Type:

Temporary, Full-Time hours

Primary Industry:

Construction

Salary:

£13 - £14 Per hour

Job Duties:

• Act as a point of contact for tenants to address any concerns or queries regarding their accommodation
• Coordinate and schedule property inspections and maintenance work in collaboration with tenants and contractors
• Ensure timely resolution of tenant issues and complaints in accordance with company policies and regulations
• Maintain accurate records of tenant communication and interactions
• Assist in the preparation of tenancy agreements and lease documentation

Required Qualifications:

• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Ability to work effectively in a fast-paced environment
• Knowledge of housing regulations and tenant rights

Education:

Minimum of GCSEs or equivalent qualifications

Experience:

Prior experience in a customer service or property management role is preferred

Knowledge and Skills:

• Understanding of basic property maintenance concepts
• Proficiency in Microsoft Office applications
• Ability to handle confidential information with discretion

Preferred Qualifications:

• Relevant certification in property management or housing services
• Experience working with social housing tenants

Working Conditions:

• Office-based with occasional field visits to properties
• Regular working hours with potential for flexibility
• Interaction with a diverse range of tenants and stakeholders