Housing Resolutions Officer

Good Afternoon, I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of £19.95 which is negotiable dependent upon experience. We are looking for a Housing Resolutions Officer this role will be: NW10 3BD The right candidate will: * To provide housing options advice to households in temporary accommodation and promote effective move-on to settled housing, including private rented sector, temporary accommodation and social housing. * To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. * The candidate will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues. We require the following: * Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. * A good understanding and awareness of housing issues and homelessness issues. * Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. * Experience of giving advice and information to customers and working with vulnerable groups * Understanding of homelessness and housing issues in the borough. * Knowledge of temporary accommodation provision and usage Strong and effective experience in provision of exceptional customer services. * Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. * Experience of negotiation, advocacy, mediation To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon