Captiva Learning
Enrolment Consultant
Basic salary up to £35,000 DOE
Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus
25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays
Private Health Care on completion of Probation
Full-Time Position - Head Office Based – East London, (Stratford)
As Captiva Learning grows, we seek ambitious Enrolment Consultants to join us. We are looking for individuals who actively seek out new challenges to join our team of Enrolment Consultants, supporting learners through our range of groundbreaking apprenticeship programmes.
This is an outstanding opportunity to grow alongside one of the sector's most innovative and exciting companies. You will have an unparalleled opportunity to contribute to the overall direction of a company that is set to define future professional standards.
If you are looking for your next opportunity with a team of professionals revolutionising its industry sector through innovation, collaboration, and excellence, we live those values daily at Captiva, as demonstrated by our behaviours.
Job Description
As an Enrolment Consultant, you'll play a crucial role in our mission at Captiva Learning. Your primary responsibility will be to advise and guide learners and employers, supporting them through the entire enrolment process. Your role is instrumental in helping individuals and organisations achieve their educational and career goals, making it a crucial part of our company's mission.
The Team at Captiva Learning offers its stakeholders in-depth consultation at all levels. With detail-oriented practices at its forefront, you will develop new and existing relationships daily and forge long-term partnerships through your learner and client engagement.
At Captiva Learning, we're committed to supporting people in achieving their career and education goals. Regulations govern apprenticeships, but they're also driven by this commitment. In this role, you'll combine the two to offer opportunity and engagement through your communication practices, aligning with our company's values.
We value experience from target-driven backgrounds; we recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences. Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role.
If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.
Technical Competencies
Excellent Communication Skills
- Clear verbal and written communication skills
- Able to engage with stakeholders on the telephone, face-to-face in meetings and online
- Ability to utilise marketing materials appropriately,
- Ability to adapt communication style to the audience, with diplomatic sensitivity
Solutions Focused
- Proactive and anticipates problems which may arise
- Able to pivot, challenge stakeholders and find creative solutions
- Remains resilient and calm when faced with resistance or issues
- Develops knowledge to identify opportunities through solutions
Driven
- Understand what drives success
- Motivated to set out goals and takes steps to achieve them
- Focuses time and energy on activities to achieve results
- Reflects on outcomes to understand progress using analytical thinking
Delivery Focused
- Influencing and flexible thinking skills
- Strategic and organisational alignment
- Achievement aligned to meeting quality and performance standards
- Team-orientated, committed and collaborative
Developmental
- Actively seeks feedback to develop and uses feedback as a tool to support others
- Able to learn new systems and processes quickly and utilise them effectively
- Seeks help from others where there are knowledge or skills gaps to improve
- Open to new experiences and opportunities to learn
The Company
Captiva Learning is a rising star provider of apprenticeships (RoATP), and its recent Ofsted inspection was Good in all areas.
Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges serve over 2,000 current leadership learners at Level 3, Level 5, Level 6, and Level 7 and over 1500 alumni.
Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
If you don’t quite meet the role criteria we’ve identified, but like the sound of our company, please don’t hesitate to get in touch to see what other opportunities we can provide.
Can you demonstrate our Behaviours:
INNOVATION
Encourage curiosity
Celebrate those that challenge the status quo
Foster a culture of own mental and emotional processes
Seek out opportunities
Open to different ways of doing things, happy to change direction when needed
Inspired by challenges and variety
COLLABORATION
Encourage collective thinking which promotes our value of Innovation
Embrace our diverse workforce by valuing diverse perspectives
Manage through trust and alignment, not control
Champion others’ ideas and achievements
Have a team orientated approach
EXCELLENCE
Be hungry to learn and progress
Take pride in the work that you do
Be resilient to change and challenges
Be kind and responsive and above all be dependable in every task that you do.
If you would like to be part of the Captiva Team, please send your CV and a covering letter to [email protected]