Front Of House

Front of House

Start Date - Open

• Permanent role
• Monday - Friday 08:00 until 17:30 (occasional later finish depending on business requirements for example 18:00 pm finish).
• Hourly Rate
• Full time - 42.5 hours per week.
• Flexible working options available on request

Pennings Leighton Buzzard, Unit 1, Cherrycourt Way, Leighton Buzzard, Bedfordshire

Benefits & Compensation

• £26,000 - £28,000
• Additional weekly team performance related bonus (if target is hit)
• Award winning Employee Assistance Programme that extends out to your family)
• Exclusive staff discount for vehicle repairs
• Company pension
• On site free parking

Requirements for the role

• Customer service skills
• Friendly telephone manner
• Ability to use IT systems

Desirable

• Experience working in the vehicle industry

Job Description

Front of House

- General liaison with customers both face to face and by use of the telephone.

- Advise customers in compilation of claims forms and courtesy car documentation. Collect excess payments and contributions.

- Liase with Customer Co-ordinators and Production Manager regarding progress of jobs through the workshop. Maintain records as required.

- Communication with Insurance Companies and their Representatives regarding additional work, written authority and contributions.