Duty Shift Security Manager

A great opportunity to work as a Duty Shift Security Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site; to ensure a safe and secure working environment for all staff and visitors, managing a team of trained site personnel to provide a delivery of service that exceeds service level agreements whilst always upholding the reputation and integrity of the Company. The rate of pay is £19.44 per hour Shift Pattern: 4 on 4 off, days and nights between the hours of 07:00 - 19:00/19:00 - 07:00 **You must hold a valid Door Security AND CCTV SIA licence** **You must have previous Management experience** Your Time at Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% Compliance of documentation & audit standards. - Completion/Coordination of direct reports training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities Operations - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with GSK and G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies. - Carry out routine tests of security equipment as directed by Operations Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. - Fully understand the use of the I.T. systems and monitor the correct application of the GSK I.T. Security policy. Site Manning - Arrange standby and replacement SOs when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S Region when required to support with resource. - Ensure the use of Sub Contractors is always avoided for the purpose of covering shifts. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance, and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change & adoption/Integration of new technologies/systems. Health and Safety - Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. - Ensuring Health and Safety issues are managed and reported in line with company policy. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with Operations Manager. - Training and Development - Including site compliance training, regular testing team's knowledge and competence. Administration - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow up procedures continuously monitoring, analysing, and improving current procedures. - Maintain logbooks and records as laid out in the Assignment Instructions. - Maintain a record of security incidents. - Review DOBs to ensure correct completion and highlight any issues to Operations Managers. HR - Supporting HR processes to include counselling meeting, Investigations & Disciplinary hearings, as well as first stage grievance hearing. Our Perfect Worker Qualifications - Previous management experience is essential. - Must have the Security Industry qualification (Door Supervisor & CCTV SIA Licence) - Recent qualification in Security or another appropriate discipline is desirable. Aptitudes and attitudes - Good literacy and communication skills and have fluent verbal and written English. - Excellent Customer Service & Awareness. - Planning & organising. - Provide motivation, encouragement, coaching and development to staff. - Be computer literate in Microsoft Excel, Word. Personal attributes - A consistently smart appearance. - Reliability, self-motivation, and ability to use own initiative and work without supervision - The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress. - At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information. - Represent and promote the values and vision of G4S both internally and externally, while following all G4S policies and procedures. - At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face. Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Great 4 Savings Employee Discount Scheme - Progression, training and development opportunities - End of year bonus scheme £2000 Job ref: 1G4S (G257) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline