Mortgage Business Development Manager

Company:  Nationwide Building Society
Location: birmingham
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

The role of Business Development Manager is to generate residential and Buy To Let mortgage business via mortgage intermediaries through building and developing relationships in a given area. This is a dual branded role covering both Nationwide and The Mortgage Works intermediary proposition, reporting into a Regional Sales Manager. There will be the requirement for overnight stays on occasion. Applicants must have a current driving licence and ideally live in the territory or within a 10 mile radius


This would be an excellent opportunity for a motivated individual with experience in business development with a good knowledge of the intermediary mortgage market. Whilst existing experience within this area would be advantageous, we would be very interested in hearing from applicants currently employed in a Mortgage Advice or Mortgage Processing role. Full training and ongoing support will be provided.


If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.


This is field based role in which the expectation is that you will conduct your day to day activities within the area as allocated. You will also need to attend any sales meetings that are arranged in any of the regional hubs which may include local branches and admin centres including Bournemouth & Northampton.


External only: If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

You will be developing and maintaining relationships with intermediaries within a defined geographical territory to achieve objectives for mortgage business volumes. You will be conducting meetings with intermediaries (via Teams/Zoom) and delivering face to face presentations to promote Nationwide’s Intermediary proposition. You will be responsible for educating intermediaries in how to use Nationwide's On Line Mortgage processing system to best effect and attending and participating in Conferences/Exhibitions to promote Nationwide and The Mortgage Works products and services.


You'll be giving guidance to intermediaries regarding the suitability of potential mortgage business and maintaining an up to date database of contacts within your area and recording all contact made for collation of activity management. You will be the ‘face of Nationwide and The Mortgage Works’ to intermediaries within your defined area, assisting with case issues and liaising with New Business Service centre to ensure swift resolution. You'll be working with Intermediaries and New Business Service Centres to help secure improved quality of mortgage packaging from intermediaries.


As a minimum requirement you will need:

  • Strong understanding of mortgage process as well as MCoB, ICoB rules and other regulation that may impact on business.
  • Successful track record of achieving key company objectives.
  • A solid understanding of mortgage underwriting.
  • CEMAP qualification
  • Knowledge and understanding of the Intermediary Market Place for both residential and the buy to let market
  • Ability to demonstrate a positive attitude and presentation skills.
  • Knowledge and understanding of mortgage competitor products and activity would be advantageous.
  • A good understanding of managing B2B relationships
  • Familiarity with Teams/Zoom/Facetime systems.


Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.


  • Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
  • Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
  • Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.


We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

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Nationwide Building Society
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