Office Planner / Scheduler

A luxury beauty brand is on the hunt for a dedicated Supply Planner to be based in London. As Supply Planner, you will support the successful and smooth running of all Supply Chain operations. Your key responsibilities: Support in the purchasing of stock with global suppliers; working with the Supply Chain Manager to review required demand, assess material requirements and supplier MOQs. Support in the negotiations of costs, MOQ and lead times. Maintain and develop relationships with global contract manufacturers, suppliers, freight forwarders, customs brokers and 3PL providers. Work closely with suppliers and contract manufacturers throughout the ordering process, from PO placement through to delivery. Request schedule updates, answering queries and resolving problems as required. Use of the ERP system, SAP, to maintain accuracy of order information, stock levels, product data, stock transfers and creation of SKU codes. Manage an import shipping schedule: obtain quotes from freight forwarders, provide and/or complete necessary shipment documentation. Monitor shipment schedule ensuring successful delivery into contract manufacturers and 3PL locations. Resolve the root-cause problems relating to production, logistics, imports and exports and customs clearance. Verification and authorisation of supplier packing lists and invoices, working closely with Finance to resolve invoice discrepancies and provide input towards priority invoices. Produce a weekly stock report, communicating current stock levels, stock cover, future inbounds, current and expected out of stocks. Support in the arranging of freight for all stock transfers between all 3PL locations. Work closely with internal teams: NPD, Regulatory and Design throughout the ordering process, placing NPD orders and ensuring the timely supply of packaging artworks. Collaborate with the Supply Chain Manager to review and identify opportunities for improved processes. Our ideal candidate possesses both technical and interpersonal strengths with a degree preferably in supply chain management, logistics, or business administration. You’ll have strong written and numerical abilities, with a knack for clear communication and utilising information effectively. Basic to intermediate computer skills, particularly in Microsoft Excel, are a must. A degree or relevant experience in the beauty industry is preferred, alongside advanced Excel proficiency. In your past roles, you’ve demonstrated a drive for self-development and progression. Experience with ERP systems, commercial awareness, and knowledge of SAP are valuable assets. Having worked in both large and small companies, ideally with a luxury background, is a plus. Finally, excellent communication, independent judgement, meticulous attention to detail, and superb organisation are key. You’ll be a natural relationship builder, adaptable, and a champion for the company’s values.