Parcel receptionist

Parcel Receptionist - High-end Luxury Building Are you looking for a change of environment? Are you in interested in working in one of the most stunning residential tower-blocks, just a 5-minute walk from Canary Wharf station? Please see details below: Time: 8:00 – 17:00 Days: Tuesday to Saturday Location: East London (Nearest station Canary Wharf or Heron Quays) Duties: * To ensure that all requests & enquiries to the post room department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP’s on every occasion. * To implement health & safety for post room operations, adhering to current SOP’s and legislation. * To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken. * Ensure that work areas are always kept clean & tidy reporting any defects immediately. * To ensure the post room is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner. * To be a part of the resort team maintaining the policies, company rules and quality. * Meeting and greeting all residents/ couriers politely on drop off and collection of mail * To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the post room * Ensure the smooth running of the communication systems within the estate to SOP principles * Correct reporting of any security / health and safety issues. * Correct reporting of any incidents or complaints. * Receiving and safekeeping of all parcels / registered mail, carrying out regular audits. * Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection. * Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection. * Correct issuing of parcels / registered mail as per SOP’s. * Receipt & issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed. * Always maintain a safe environment for all people in the estate. * Maintain a neat and tidy appearance in the parcel room and all storage rooms. * Take the appropriate action in the event of an emergency. * To ensure all relevant correspondence is forwarded without delay to the RD’s office. * Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events What you will need * Great attention to detail * A can-do attitude * Good written and verbal communication * Be approachable and friendly * Problem Solver * Customer Service skills *We operate as an equal opportunities employer