UK - Cloud Operations Engineer

We are seeking a UK - Cloud Operations Engineer (remote) to join our growing team! Position Overview We are looking for a highly skilled and experienced Cloud Engineer to join our dynamic team. The ideal candidate will have a strong background in Windows administration, managing IIS servers, and a deep understanding of Azure cloud services. As a Cloud Engineer, you will play a crucial role in ensuring the reliability, scalability, and performance of our cloud-based products. Position Summary Education Brands is a software company that helps K-12 schools, their students, and their families. Like our clients, our 450+ employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers in the UK, US, India, and the Philippines who dream big and are motivated by more than just a cool job (though that’s a great perk we offer too). The Education Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us! A Day in the Life A typical day as a Cloud Engineer on the team would require you to monitor and maintain our Linux and Windows servers, ensuring everything is running smoothly. You may work on migrating servers between data centers, configuring load balancers for optimal performance, and managing backup processes. You will also collaborate with security teams to conduct compliance and PCI scan reviews, address vulnerabilities, and maintain documentation. Regular communication with cross-functional teams is key to streamlining our CI/CD processes and ensuring the seamless operation of our cloud-based education products. We are looking for someone who brings... Collaborate directly with Development/Software Engineering and other technical and non-technical stakeholders in the design, testing, integration, and implementation of cloud hosted solutions. Create and maintain documentation for operational and compliance goals including run books, network diagrams, change logs, and periodic reviews. Test and implement standards/design patterns to ensure compatibility and integration in cloud environments. Contribute to the evolution of the software development lifecycle through technology enhancements supporting continuous delivery/continuous integration pipeline. Identify, test, and implement enhancements and automation capabilities for data migrations, security best practices, environment builds, and operational management standards. Provide leadership to engineering resources with respect to emerging cloud technologies and supporting resources. Serve as lead engineering resource on proofs of concept and projects that are leveraging cloud technologies. Troubleshoot and resolve complex problems. Build and maintain relationships across departmental and geographical teams. Demonstrate broad knowledge of technology principles, practices, and procedures. Provide guidance and make recommendations on changes required throughout the design, testing, and implementation process. Self-manage in a way that allows flexibility to support multiple projects at any given time. Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications. Required skills: Experienced in IT technologies and practices Experienced in public cloud (AWS, Azure, etc.) services Advanced understanding of infrastructure technologies – Servers, networking, storage, security, and management technologies Advanced knowledge of Windows and IIS administration Strong skills in scripting and automation Desired skills: Experience working with compliance regulations (PCI DSS, GDPR) Knowledge of SQL database maintenance and tuning Strong written, verbal, and interpersonal skills Knowledge of.NET, Java, ColdFusion Knowledge of Redis, nginx, Prometheus, Grafana, SSH Why work here? Full personal membership to our private healthcare, AXA PPP 25 days of holiday, plus the bank holidays Generous paid sick leave Enhanced paid parental leave Membership to our Death in Service Insurance scheme which provides 4x your salary to your loved ones Generous salary sacrifice pension scheme Education Brands are an equal opportunity employer, committed to being a successful, caring and welcoming place for all employees. We want to create a supportive and inclusive environment where our employees can reach their full potential, without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We therefore treat everyone on the basis of their talent and cultural capability, and nothing else. Education Brands aims to achieve equality by removing any potential discrimination due to protected characteristics defined in the Equality Act 2010. Additional factors All persons hired will be required to Verify their identity Provide proof of the right to live and work in the UK Complete and satisfy any pre-employment checks