Experience Host (Reception, Admin and Events)

We have an exciting opportunity for a fabulous individual who is looking to grow and develop within a growing flexible workspace portfolio. As well as supporting six occupied buildings, we are looking for someone who can work with the Workplace Management Team to help mobilise our newest addition as we expand.We are looking for a fabulous individual who:Has a passion and talent for delivering exceptional client experiences through their warm demeanour.A great communicator with a natural flair for striking up conversation. Is proactive and resourceful in finding solutions and answers.Can multi-task and juggle a few things at once.Gets a buzz from taking care of people and services.Is confident with technology and Microsoft systems.Has excellent attention to detail and personal presentation.Has experience working in a hospitality environment.A team player. What's involved? You will become part of a wonderful team in a beautiful, fast paced, professional environment. This is an agile and active role as you will be required to move across all six buildings in the portfolio supporting events as well as the day-to-day operation. You will be moving around welcoming, engaging, supporting and managing the space. You will be responsible for creating a fantastic experience for all Members and their guests. Flexibility, ownership and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything from reception, AV and meeting rooms to post and facilities. Your role will be:Being the professional and vibrant ambassador for all customers, those who work there, those who pop-in, and those on the end of a phone or email.Proactively manage whatever the day brings from meeting room and event management to maintenance assistance, being flexible to try anything new.Taking ownership of the space including meeting rooms and event spaces, and break-out spaces working with the wider service partners for seamless delivery.Building relationships with your customers and being curious about doing things smarter or better.Supporting your colleagues and customers with events, experiences and ideas.Finer Details: £33, 000 pro rata42.5 hours per week, primarily Monday to Friday but with the flexibility to support evening and weekend events25 days holidayLearning & developmentCareer progression in a growing businessUniform