Credit Controller

Credit ControllerJob Title: Revenue Controller / Credit ControllerDepartment:Debt RecoveryLocation: London (EC1)Reports to: Accounts Manager / Debt Recovery ManagerWHO WE AREWe are a growing, progressive and forward-thinking law firm where exceptional technical ability is a given, but this, combined with the personality and creativity of our people, is at the very heart of our successful business.We are recognised experts in a number of areas of law, including legal services provided to SMEs, directors and shareholders, private clients, banks and financial institutions and insolvency practitioners. These legal services are offered from our main London and our Cardiff offices.We are constantly looking to develop technologically and have a focus on quality legal services and will support individuals with innovative ideas.Many of our solicitors previously worked at national and international law firms but have chosen to join us to work with our great team and longstanding clients. They enjoy working in a forward looking firm where collaboration and ideas are encouraged.ROLE OVERVIEW:We are seeking a Credit Control / Debt Recovery Specialist who will be responsible for managing the firm’s aged debt and supporting the Debt Recovery Team with client matters.SPECIFIC EXPERIENCE:Main Duties Credit Control Function:oProactively manage the firms internal credit control system using our case management software (Visual Files)oProactively manage outstanding invoicesoPrepare and issue formal letters including letters before action/ Letters of Claims to clientsoFollow up telephone calls to clients in respect of overdue invoicesoLiaising with solicitors and Partners to progress debt collection of their mattersoAnalyse the current credit control processes and identify opportunities of improvementoMeeting with the Practice Director and Accounts Manager to discuss aged debt and progression of overdue sumsoPutting clients on stopoProcess payments in from banklineoCover annual leave/absences for the legal cashier Debt Recovery Support Function:oOpening new client and matter files to include the input of dataoAssisting with the preparation of Letters of Claim on client mattersoAssisting with the preparation of Court Proceedings via Money Claim OnlineoAssisting with the preparation of standardised documentsoLiaising with the Courts with guidanceoScanning and electronically filing all incoming and outgoing postoAssisting with the system production of High Court Writ of Control ApplicationsoCarrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtorsoTelephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreementsoPreparing Hearing BundlesoTo ensure that all action lists are completed on a daily basisoAccurate time keeping, record keeping and file maintenanceoTo ensure the confidentiality and security of all Firm and client documentation and/or informationoTo deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt RecoveryoTo ensure that all client and matter records are made and maintained in line with the Firm’s proceduresoTo observe office manuals and instruction books published by the Partners from time to timeoTo assist with all Administrative tasks for the teamoOther ad hoc duties as and when required Experience:oOther ad hoc duties as and when requiredoPrevious experience of providing administrative support to fee earning lawyers is advantageousoMinimum of 2 years Credit Control experience is essentialoProficiency in a case management software systemoCompetent IT Skills including Microsoft applications Skills & Personal Attributes:oEnthusiastic, friendly team playeroExcellent attention to detailo‘Can do’ approach to workoStrong analytical and problem solving abilitiesoA meticulous and detail-oriented approachoAbility to manage conflicting priorities and deadlines in a flexible and proactive wayoAbility to work under own initiative with an interest in developing the role where appropriateoExcellent communication skillsRemuneration and BenefitsSalary:NegotiableBenefitsAnnual Leave:25 days paid annual leave per annumLife Assurance:Automatic enrolment in the Firm’s scheme on commencement of employment providing a lump sum of 4 x annual salary in the event of death whilst employed (Max. age 64).Private Health Cover: Entitlement to join the Firm’s scheme after completion of the Probationary Period.