Company:
Vermelo RPO
Location: Manchester
Closing Date: 13/10/2024
Hours: Full Time
Type: Standard
Job Requirements / Description
Job Title: Counter Fraud Analyst
Location: Tunbridge Wells or Manchester (Hybrid working, 1 day in the office)
Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. The majority of business is written as the insurance pricing provider behind household names such as Co-op, Sainsbury’s, O2, Halifax, AA, Saga and Lloyds Bank to list a few and Markerstudy also has a large and growing direct presence in the market as well.
Role Purpose:
Compile MI and reports on performance of the counter fraud and technical services teams whilst measuring and enhancing the performance or processes of the counter fraud system. This role will also involve active involvement in trend finding, analysis and feedback to group or department stakeholders.
Responsibilities
Production of high quality accurate reports and MI
Carry out root cause analysis
Develop new methods to identify fraud
Contribute to the development and testing of Counter Fraud systems and processes
Develop and maintain Counter Fraud databases
Ad-hoc tasks requested from various areas of the business
Regular analysis of system rules that protect the business and prevent exposure to fraud
Initial troubleshooting for systems and collaborating with suppliers
Responsible for fraud account administration
Continuously promote and adhere to our Customer Charter promises and Visions & Values
Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly;
To ensure that DPA, FCA, TCF and other regulatory requirements are met.
Essential Skills
Advance user of Excel
Experience with SQL
Data analysis
Ability to work to deadlines
High degree of accuracy
Good written and verbal communication skills
Strong background in either Mathematics or Statistics
Insurance and fraud knowledge an advantage
Desirable Skills
Knowledge of SAS Enterprise Guide/SAS Studio
Report writing
Educated to degree level in a mathematical subject
Experience using Power BI
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Vermelo RPO
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