IT Systems Engineer - Midlands/Remote

IT Systems Engineer – Midlands/Remote35k – 40k per annum – Fully remote position with occasional travel to a site in the East MidlandsInvestigo are delighted to be exclusively partnered with a leading IT Support Services organisation that are on the look-out for a new IT Systems Engineer due to business demand!Within the role, you will play a key part in providing support to external customers through designing, implementing & supporting bespoke and off-the-shelf tech solutions. Within the role you will gain great exposure of providing BAU and also project work – working closely with the end customer to provide an exceptional service. The role would ideally suit a proven Systems or Infrastructure Engineer that is looking for a new challenge in a predominantly remote working environment.The organisation is a truly friendly and fully remote geared business – they worked remotely before the pandemic and will continue to do so. The ideal candidate will have previous experience working with Active Directory, Microsoft Cloud Services (Exchange Online, O365, Teams/Sharepoint etc), VMware & Hyper-V to name a few – a great infrastructure & systems all-rounder is required for this role!Key Skills of the rolePrevious experience with on-premise server virtualisation platform, such as VMWare or Hyper-V.Experience working with on-premises infrastructure, including traditional rack-mount servers. Plus experience working with remote management of systems.Previous experience providing 2nd/3rd Line support to users, working with the wider team where necessary.An understanding of multi-component solutions that may include server- and client-side upgrades, and consist of database, web, framework, service, desktop application and cloud platform elements with interdependencies that impact upgrades and updates.Familiar working with change management processes, submitting to CAB etc.Knowledge, understanding and/or a certification in ITIL would be highly desirable.SalaryThe salary/package for this position is flexible between £35,000 – £40,000 per annum, depending on experience, plus excellent benefits and flexible working on offer.If you’re interested in finding out more, please apply and your application will be reviewed by Ian Tittley from the Technology & Change team at Investigo!IT Systems Engineer – Midlands/Remote