Customer Service Advisor

Customer Service Advisor - Aylesbury Pertemps Aylesbury is currently recruiting for a Customer Service Advisor for our client based in Aylesbury. As a Customer Advisor, you'll be part of the team responsible for making the customer's experience the best it can be. Answering customer's queries makes up a large part of your role, keeping in regular contact with them over the phone or via email. You will also need to communicate with a variety of suppliers to obtain information on orders and products. Hours: 9:00 am-5:30 pm Salary: up to £25,000 (DOE) Duties: - Dealing with incoming queries from customers via platforms, phone, email, and live chat - Placing orders and dealing with related queries - Liaising closely with suppliers to obtain information on orders and products to keep the website updated - Updating the website - Providing support for the sales team to meet customer requirements - Pro-actively contacting customers to update them as well as building relationships Requirements: - Previous Customer Service experience - Passion for providing world-class customer service and a genuine interest in helping customers - Excellent communication skills - Good IT capability including strong Excel/Word If you would be interested, in this role, then please apply or call Corinne at Pertemps