Residential Lettings Administrator

Residential Lettings Administrator Overview:We are seeking an experienced lettings administrator to join our small, friendly team in Bolton Town Centre. The ideal candidate will have a 'can do' attitude, flexibility, and initiative, with prior experience in residential lettings or the lettings industry. Day-to-day, the role involves dealing with enquiries related to letting residential properties in Bolton and Manchester, managing current tenancies, and maintaining good relationships with tenants and landlords. Responsibilities: Progressing lettings enquiries using IT software, ALTO and Goodlord Uploading available property information to Rightmove and Zoopla Managing maintenance requests using the Fixflo maintenance reporting system Liaising with tenants and landlords regarding tenancy issues, renewals, and deposit returns Developing good working relationships with colleagues, tenants, and third-party contractors Ensuring customer care is a top priority for our clientsQualifications: Proficient IT skills, including Microsoft Office programs Excellent communication skills, both verbal and written High level of customer service skills Excellent organization and administrative skills Ability to prioritize workload and work proactively Flexible approach and good team working skillsBenefits: Salary of £12.00/hour 35-hour workweek, Monday to Friday (start & finish times to vary, across days) 25 days holiday plus bank holidays Birthday off (26 days holiday in total) Modern offices with free parking Small, friendly team and family-owned businessIf you are looking to join a committed and experienced team in the lettings industry, apply now to be part of our team. Visit our website for more information: [company website] Note: Training will be provided on specific IT systems mentioned in the responsibilities section