IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS
The Receptionist / Administrators role is to be the first point of contact welcoming all visitors entering the premises. Assisting with day-to-day Facilities Management operational duties to aid the smooth operation of the office.
Essential Duties and Accountabilities
- Responsible for greeting all visitors
- Maintain high standards in site security by following procedures, maintaining logbooks and issuing visitor badges
- Efficiently notifying colleagues of their visitors’ arrival
- Efficiently answering the phone
- Ensure that the reception area and meeting rooms remain tidy and welcoming for visitors
- If required, direct visitors to a meeting room
- Efficiently deal with meeting room bookings
- Assist with arranging taxis for clients and or visiting IFS staff as and when required
- Accept all post items into the office including but not limited to; letters, parcels & packages etc
- Notify recipient when they have a delivery
- Inform IT of deliveries arriving at Reception which will include but not limited to; mobile phones, keyboards and mice etc
- Arranging regular couriers for the delivery of starter kits and the collection of leavers IT equipment – co-ordination is key to this part of the role.
- Organise out going post and couriers as and when required
- Setting up Suppliers, raising purchase orders and receipting and assisting IFS Accounts Payable with any queries.
- Maintain sufficient stock levels of stationery, tea, coffee, sugar
- Organise catering upon request for customer meetings and staff events
- Alert the Facilities Manager of any security threats, break-ins, power cuts, fire, floods or any other environmental / biological issues that may impact normal business operation
- Any other tasks or projects that the line manager deems necessary as and when they occur.
Overall Required Competence
- A team player and strong collaborator
- Calm under pressure
- Customer-centric and goal-centered approach
- Organised
Required Education & Experience
Essential:
- Use of Microsoft packages including, Excel, Word, Outlook, PowerPoint and Teams
- Experience in a similar role within the software/IT industry
- Experience in Client facing roles within a corporate company.