Business Services and Marketing Assistant

Location: Bedlington, NorthumberlandCompany: Stephanie Ward Online Business Services LtdSalary: £23,000 to £26,000 per annumAbout Us: Stephanie Ward Online Business Services is a pioneering organisation dedicated to supporting neurodivergent entrepreneurs. We proactively recruit neurodivergent workers to our team, ensuring you receive the right support and adjustments to excel in your role.Job Summary: We are seeking a specialist business services executive assistant to support neurodivergent adults. This on-site role is perfect for someone who is eager to make a difference in others' lives and businesses, and who is open to learning new skills in areas such as web design, graphic design, or business strategy development. This role will suit a graduate in business or marketing related degrees who wants to get their teeth into something exciting and varied! You’ll learn everything. Key Responsibilities:Serve as the primary point of contact for remote customer enquiries and supportManage and respond to emails, phone calls, and video calls from clientsAssist with scheduling appointments and managing calendarsProvide administrative support, including document preparation and data entryCollaborate with team members to ensure seamless customer serviceMaintain accurate records of customer interactions and transactionsTroubleshoot and resolve customer issues in a timely mannerSupport the team with additional tasks as neededRequired Skills and Qualifications:Proficiency in Google Workspace (Docs, Sheets, Slides, etc.) and Microsoft OfficeExcellent communication skills, both written and verbalStrong organisational and multitasking abilitiesBasic marketing skills and understanding of marketing principlesEmpathetic and patient demeanour, with a customer-first attitudeAbility to work independently and as part of a teamWillingness to work in person every dayBonus Points For Applicants Who:Have fundraising experience or are eager to learnHave admin/clerking experienceKnow BSL or are willing to learnHave web development skillsThrive in dynamic environments and can hit the ground runningHave a great sense of humourThis Job Might Not Be For You If:You dislike talking to peopleYou’re not fond of dogs (we have one on site most days)You don’t enjoy laughterBenefits:Company pension and performance-based perksOpportunity to work in a supportive and inclusive environmentProfessional development opportunitiesCompetitive salaryHow to Apply: Wanna apply? Email [email protected]. I want to see your CV and a cover letter. But don't send boring stuff. Tell me what makes you happy, what makes you proud, what your favourite dinosaur is... If the thought of writing that makes you want to vomit, you can submit a short video. But if either of those feels uncomfortable because it 'doesn't feel right', then this is not the job for you.Look forward to seeing your applications!*Note: Training contracts are not remunerated on the same scale. This role is not suitable for an apprentice or an intern.