Customer Service Administrator

Halecroft Recruitment is in search of a dedicated Customer Service Administrator for a client based in Hale, Altrincham. This role offers a unique chance to become an integral part of a dynamic team, where your contributions will be highly valued and recognised. Why Consider This Role? Joining this team means stepping into a supportive and collaborative environment where professional growth is encouraged. The role promises a blend of customer service and administrative responsibilities, ensuring that no two days are the same. The successful candidate will have the chance to build meaningful relationships with both suppliers and customers, enhancing their professional network and interpersonal skills. Key Responsibilities: - Efficiently process customer purchase orders, sales orders, and supplier invoices. - Manage and update the sales ledger, maintaining consistent communication with suppliers and customers. - Raise, verify, and send order acknowledgements and invoices. - Build and nurture strong relationships with both suppliers and customers. - Perform general administrative tasks, such as managing shared inboxes and maintaining databases/spreadsheets. - Support, if required, credit control and assist in resolving customer inquiries. - Prepare customer quotations and support the sales team. - Proactively assist in various administrative and sales-related tasks as required. Skills and Experience Required: - Proven experience in a similar role, ideally within small to medium-sized businesses. - Excellent interpersonal and communication skills. - Strong attention to detail and organisational skills. - Ability to work in a dynamic, fast-paced environment. - Proactive mindset with the ability to take initiative. - Team player with a strong commitment to customer satisfaction. - Minimum GCSE Maths & English (or equivalent). - Experience with Sage is extremely desirable. This role is perfect for someone looking to leverage their customer service and administrative skills in a supportive setting. If you possess a proactive attitude and a passion for delivering exceptional service, this could be the ideal next step in your career. Hours: 37.5 hrs per week Mon - Fri  Location: Hale, Altrincham (Office based) Salary: £25,000 - £27,000 Benefits: Annual bonus, pension, vouchers, 25 days holiday + bank holidays