IT Support Architecture

IT infrastructure Support Architecture firm London

Exciting Opportunity with One of London's Top Architecture Firms

Join a leading, award-winning architecture firm known for its excellence in design, delivery, and client satisfaction. Recognised as one of the best employers in the industry, the firm is celebrated for creating outstanding architecture, masterplanning, and interior design.

Specialising in workplace, hospitality, and residential sectors, the practice is committed to innovation and design excellence. With over 200 talented professionals across three offices, they are now seeking an IT Support Specialist to join their dynamic London team.

Essential Experience

• Deep understanding of Networks.
• Ability to carry out patching in a server room/office.
• A good understanding of Microsoft products, Office 365, Active Directory
• A good understanding of Hypervisors including VMware, Hyper-V and Nutanix
• Experience with networking equipment such as Cisco Meraki switches and firewalls.
• Experience of working with, and troubleshooting, wired and wireless networks with a good understanding of TCP/IP.
• Strong Windows Server knowledge (AD, Exchange, Group Policy, DHCP, DNS, DFS, File Server).
• Telecoms experience, preferably but not essential 3CX
• Good networking experience across LAN, WAN & WLAN; with working knowledge of TCP/IP, DHCP, DNS.
• Cloud experience would be hugely desirable particularly with Azure.
• Understanding of Backup Strategy.

Key Skills Required

• Good awareness of the role of support services in front line delivery
• Able to work autonomously
• Mentor and supervise junior team members
• Prioritises tasks to achieve SLA s
• Use layman terms when explaining complex technical issues
• Good problem solving skills
• Flexible and adaptable approach
• Previous experience from Architecture / Interiors or Construction sectors would be desirable

This is a great opportunity to be part of great team and Management team. Please send cv and cover letter as soon as possible.