Leading Multi-Store Home Furnishing Company

Leading Multi-Store Home Furnishing Company Epsom based As a Sales Associate, you will play a key role in helping customers create beautiful, comfortable, and functional living spaces. You will provide personalised customer service, guiding them through product selection, offering advice and ensuring the customers' needs are always met! Key Responsibilities: Greet customers Provide advice on product features, quality, materials, and styles to help customers make informed decisions. Assist customers with colour schemes and different bespoke options from the different product ranges Stay updated on new product arrivals and current promotions. Providing product information, stock availability, pricing, and delivery options. Process sales transactions Advise customers on delivery lead times and ensure they are kept up to date on any delays Maintain a clean, organised, and visually appealing store Assist with store displays Upselling and cross-selling home furnishing items Resolve any customer concerns or issues professionally and efficiently. Answer calls to the store, giving first class customer service at all timesWorking hours: 9am - 5pm Working on a 2-week repeating rota, you will work 36 hours week 1 and 37.5 hours week 2 ; Week one: you will work 3 weekdays, Saturday and Sunday Week two: you will work 4 weekdays and a Saturday Salary: Up to £21,976.50 plus 1% commission on all sales (genuine OTE £28K-£32K) Employee discounts 28 days holiday Excellent training Staff outing once a year Store closed 24th-26th of December EAP scheme Pension scheme Skills and Experience required : Previous sales experience is a must! Customer service experience gained in a face-to-face environment Ability to upsell, understand a customer's requirements and match needs to product ranges Basic computer skills Goal-oriented, proactive, and able to work well both independently and as part of a team Eager to earn commission Refer a friend and earn up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. JM14302