Commercial Services Administration and Compliance Coordinator

Windsor Forest College Group is looking for a Commercial Services and Compliance Assistant  to  join the Langley team on a full-time basis. Commercial Services and Compliance Assistant The job purpose of this role is to provide support in the day-to-day administration and compliance functions of the Commercial short-course Training department. This includes assisting in the development of full-cost short courses for the Green Skills Academy and supporting the development of short courses in other industry sectors. The main responsibilities of the post include: Handling inquiries through various channels and providing excellent customer service by ensuring accurate and timely responses. Acting as a liaison with other College departments and providing relevant information to teams such as Admissions, Finance, MIS, IT, and Reprographics. Maintaining accurate records of scheduled short courses, including attendee numbers, in the approved scheduling spreadsheet. Supporting the smooth operation of courses on-site and maintaining the Commercial office facilities, including efficient filing systems. Creating, preparing, and reviewing short course training materials and assessment paperwork, and suggesting improvements where necessary. Additionally, the post involves ensuring compliance of course training materials with Awarding Organizations' guidelines, ordering course materials, monitoring attendance, preparing feedback forms, and managing pre-payment timelines. The role also includes collating and verifying assessment paperwork, supporting the preparation of data returns and reports related to funded grants, maintaining accurate records/documentation for GDPR compliance, preparing monthly reports on various aspects, updating the College Groups' CRM system, assisting the Head of Commercial with new training programs, and fulfilling the role of department Champion for Ofsted requirements and documentation. Professional development training may be required, and the post may involve other duties, tasks, and projects as necessary. For further details on this role please refer to the attached job description/person specification. About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead.  Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year. This role offers a full-time position to be based at Langley Our staff benefit from: - Support roles enjoy 30 days annual leave plus bank holidays - Career progression opportunities for ambitious staff - Access to a wide range of subsidised leisure courses - Access to excellent defined benefit pension schemes - Free on-site parking at all sites - Cycle to Work Scheme - Family friendly policies to support Work Life Balance - On-site Coffee Shop & Cafeteria - Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on Friday 4th October 2024. Interviews will be held on a rolling basis. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. *Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.